You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

hopinvaca's avatar
hopinvaca
New member | Level 2
2 years ago

ASUS 500GB Promotion

I did all the setting up from the new ASUS computer promotion for the free 500Gb of space for 6 months. I clicked the 500 free space that was installed on my new ASUS and followed all the steps from ...
Promotions
Storage space
grushevka's avatar
grushevka
Explorer | Level 3

Hi. I have same problem. I followed all steps. Installed dropbox via MyAsus. Then login and logout mistakenly/ And i think after that 500 Gb gone. What can i do in this situation?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey grushevka, no worries, I'm here to help as much as possible!

 

I'd need some account-specific info in order to send this request to the relevant departments, so I think sending you an email would be a better idea. 

 

What do you think? 

 

Let me know more!

  • grushevka's avatar
    grushevka
    Explorer | Level 3
    10 months ago

    Yes, thank you. Megan 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Hi grushevka, I just sent you an email, I'll be more than happy to see you there!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!