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Forum Discussion

SlamminSammy's avatar
SlamminSammy
New member | Level 2
5 months ago

The window I want to capture leaves the screen when I start Dropbox Capture on my Mac

I'm using MacOS Sonoma 14.4.1 on an M2 Mac Mini.

 

When I start Dropbox Capture, the window often changes away from the screen I want to capture.

 

It's like Whack-a-Mole! How do I prevent this?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hey SlamminSammy. Thanks for your post. 

     

    Can you send over a few screenshots perhaps to have a visual? 

     

    Did this just start happening or is it the first time you’re using Dropbox Capture? 

     

    Keep me posted.

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