You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Rexthewolf's avatar
Rexthewolf
Helpful | Level 6
3 years ago

Sync and backup problems with DataVault

Hi  First post - hope someone can help   I've been using DataVault for many years for storing passwords and other information. It has some form of integration with Dropbox to allow it to share d...
Sync
Third Party Integrations
  • Mark's avatar
    Mark
    3 years ago

    It is showing as a Dropbox issue but that error is showing as an error in the Dropbox link which is what they write in to their own software - so they basically use some code from here to connect the systems together. It sounds like there is an issue in that. 

NickDV's avatar
NickDV
Explorer | Level 3

Having the exact same problem. No longer able to sync Android tablet using Dropbox.  My Windows PC and iPhone is still syncing fine.  Have also sent several emails to [email removed as per Community Guidelines]

Still have not received any response. May start looking for another password manager  however datavault hasn't changed in years. So this seems to be a change made by Dropbox which is causing this error..

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
NickDV wrote:

... however datavault hasn't changed in years. So this seems to be a change made by Dropbox which is causing this error..

It most likely is. Dropbox recently stopped accepting API connections using the outdated and insecure TLS 1.0 and 1.1 protocols. It now requires TLS 1.2 for all connections. If a developer hasn't updated their app to support the newer protocol, then it will no longer be able to connect.

 

This isn't a change that happened without warning. Dropbox notified developers this was coming back in October and then gave a reminder in March; a month before they started to implement the change.

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