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Forum Discussion

Icervantes's avatar
Icervantes
New member | Level 2
6 years ago

Script-thrown exception - Salesforce Documents

When the Documents Tab is clicked a "Script-thrown exception” error message is shown (screenshot below). This is only occuring for some users. [image removed]
Error Messages
Third Party Integrations
  • Jay's avatar
    Jay
    6 years ago
    Hi there, I removed the image since there were some private details on there.
     
    Would it be okay if we reach out to the email address associated with your forum profile to assist further on this matter?
Icervantes's avatar
Icervantes
New member | Level 2

yes it would be!

Preferred's avatar
Preferred
Explorer | Level 3
6 years ago

Hello,

Can you assist me with syncing my Dropbox with Salesforce? I'm getting this error. Script-thrown exception

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hi Preferred, could we contact you at your forum email address to assist further?

    • sutch3's avatar
      sutch3
      New member | Level 2
      6 years ago

      I'm having the same issue, where can I see the resolution for this? Just happened when our account came up for renewal.

      Cheers, Ben

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago
        Hi Ben, thanks for the message. I can see that you’ve already sent a support ticket to the team. 
         
        I’ve prioritized it in order to expedite matters on your behalf.
         
        Additionally, if any other user experiences this message, please message the team directly from the support page here.

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