You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Recent issues with Dropbox integration in Salesforce?
Has anyone had any recent issues with the Dropbox integration for Salesforce? We've been using it successfully for 8+ years, and it stopped working just last week. We (all users) are getting the fo...
The latest Dropbox update for Salesforce in the AppExchange did resolve my issues (1.704). I just installed a few minutes ago, and so far, so good. Hopefully no new issues were introduced with this update
Megan
Dropbox Staff
Dropbox StaffHi Image Locations, thanks for the heads up!
I was able to locate your ticket number reference, and leave an internal note there.
The agent working on your case, will be with you shortly. Thank you!
Our company is also dealing with this issue. I cant seem to find a resolution to this. Created a ticket and havent heard back from the assigned Support Specialist (Tommy). Can someone help and expedite this request. Our company is unable to complete our tasks as we rely heavily on this integration to Salesforce Ticket #23803970
- Walter
Thanks for the report and the ticket number too justinSCW - much appreciated. I've passed your comments on to the expert who's looking into this for you and you'll be hearing from them soon.
For anyone who stumbled upon this issue, could you please enable or add the entry for Dropbox_APIV2 in Setup->Security->Remote Site Settings within Salesforce?
Thank you Walter!! Now it's working with the solution you provided.
- Walter
Glad to hear that, Daniela!
Let us know if anything else comes up.
Help !
I have the same problem but don't understand what I need to amend in SF:
I have 3 remote settings: with this in the remove site field
1 Dropbox https://www.dropbox.com
2 Dropbox API https://api.dropbox.com
3 Dropbox Content https://api-content.dropbox.com
Where do I put "Dropbox_APIV2"
I have now completed these actions:
1. In SF Setup go to "Remote Site Settings"
2. Click "New Remote Site"
3 Name new one as "Dropbox_APIV2", use https://api.dropboxapi.com as the URL
4 Save
5 Go to Dropbox Options in SF - create Remote site Settings
Then started working again
