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Forum Discussion
Dropbox unstable in iPad OS Files App.
The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now. Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!
I spoke too soon. Files froze again. If Microsoft and Box can make their stuff work in Files, then surely Dropbox can if they want to. I guess I’m switching to one of them (or iCloud), for which iOS/iPadOS support is a higher priority.
I've been having this issue for well over 2 years...I use the Dropbox app in lieu of the Files integration as much as possible, but any time you need access from any other app then usually the Files integration is the only way to do so. It's extremely frustrating and time consuming to deal with, but I don't have the time to migrate to a different service than Dropbox for now.
It seems to be stuck in a never-ending finger-pointing game between Dropbox and Apple. Naturally, Apple says the issue is with Dropbox and I should use iCloud instead. Frankly, I agree that if Google Drive, Box, OneDrive etc can all work smoothly with the Files integration (I've tested with Google Drive and OneDrive and have yet to have the same locking up issue even once) then it's clearly a Dropbox issue.
In case anyone from Dropbox is listening, you lost a customer over this issue. I cancelled my subscription — migrating to OneDrive.
- springerarchi very well said. I completely agree with you.
