You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Danny13
3 years agoHelpful | Level 5
Dropbox Paper on iPad
I downloaded Dropbox app on the latest updated iOS for my iPad from 2021 with all software updated I also downloaded Dropbox Paper app . I read somewhere that Dropbox paper should be able to in...
Danny13
Helpful | Level 5
Hello Megan
No - the Dropbox account is multiple years old and has a big folder structure already.
When I access the Paper app it shows no ability to see that folder structure. It does show a different folder structure which I must have created a few years ago on Paper somehow although I have no recollection of creating that. I’ve played around to try any obvious way to see the Dropbox folder structure via Paper or even the existing Paper folder on the Dropbox account with no joy. It’s as if Paper is a totally different app which has no link or visibility of my Dropbox account. I’m not sure that’s intentional from the Dropbox team but it is a poor idea if it is intentional.
No - the Dropbox account is multiple years old and has a big folder structure already.
When I access the Paper app it shows no ability to see that folder structure. It does show a different folder structure which I must have created a few years ago on Paper somehow although I have no recollection of creating that. I’ve played around to try any obvious way to see the Dropbox folder structure via Paper or even the existing Paper folder on the Dropbox account with no joy. It’s as if Paper is a totally different app which has no link or visibility of my Dropbox account. I’m not sure that’s intentional from the Dropbox team but it is a poor idea if it is intentional.
Danny13
2 years agoHelpful | Level 5
…also I have the same issue in iPhone …
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!