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Forum Discussion
Mr Groovyblues
7 months agoHelpful | Level 6
Cannot open Excel files with the Excel app through Dropbox on iPhone
I use the Dropbox app on my iphone. I used to be able to open excel files in excel by using “open with - excel”. But now it sends me to a screen saying Microsoft Integration wants permission. I hit t...
- 6 months agoThank you.
In the meantime I have worked out how to use the OFFICE 365 app which was suggested by a previous user.
Open the 365app, press on the top left corner (your icon) of the screen, a menu comes in, click the “storage accounts”, choose which dropbox you want and then which Excel sheet. It opens for editing in Excel.
Megan
Dropbox Staff
Hey Mr Groovyblues!
I just checked with our team, and it seems there is an ongoing issue that we're aware of and tracking at the moment.
I'll make sure to update this thread once the issue has been resolved. Thanks!
Mr Groovyblues
7 months agoHelpful | Level 6
A-ha!!! Thank you! I’m pleased (in an odd way) that its a real problem and not just me being stupid. I await developments.
- Olli Su7 months agoExplorer | Level 3
I ask Microsoft für this … They know the problem…. But a little workaround that helps…. Use Microsoft 365 (Office) App and it works… Word App to, But not the Excel App
- Ronel20207 months agoNew member | Level 2
I’m having the same problem. I have used my iPad Pro for working in excel docs for years (from dropbox) and now it is not working. Any progress on a solution for this?
- Olli Su7 months agoExplorer | Level 3
Use the Microsoft 365 IOS App
- Mr Groovyblues7 months agoHelpful | Level 6I have that app, butI cannot open existing excel files from DB. I can only Create new ones. How do I open existing?
- stefaan_19735 months agoNew member | Level 2
I have the same problem on my iPad, but not on smartphone that works on Android, so maybe the problem is Apple, (again) 🙄
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