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Forum Discussion
'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , w...
Hi Everybody,
I've spoken with our Engineering team about this, who have confirmed that the 'Attach from Dropbox' option no longer being available is the result of an update to the Android OS and Gmail app, specifically Storage Access Framework. This means that the option to Attach from Dropbox will no longer be available.
As others have stated, to attach files, you will need to
Nancy
Dropbox Staff
Dropbox Staffantolepore, giusto per chiarire, stai seguendo i passaggi forniti da Ben qui e non riesci ancora ad allegare file Dropbox al tuo account Gmail?
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antolepore, just to clarify, are you following the steps provided by Ben here, and you’re still unable to attach Dropbox files to your Gmail account?
ascolta quella discussione è di 25 pagine ho iniziata a leggerla ma non si capisce quale sia la soluzione tu la sai?
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listen to that discussion it's 25 pages long I started reading it but I don't understand what the solution is, do you know it?
- When you click the paper clip while composing a message, instead of immediately tapping on Dropbox as we used to, use the three horizontal lines in the top left corner sometimes called hamburger. That will open a list of all the places from which you can attach things and if you look down to find Dropbox do NOT tap on THE LABEL "Dropbox" there but on the ARROW just to the right of the word Dropbox. That gives you the ability to pick the folder in Dropbox from which you want to select your file and you can tap on it and it attaches normally. It's annoying that this integration has changed but this alternative is not much more inconvenient especially once you get used to it. This solution is explained elsewhere but I couldn't figure it out at first because I hadn't noticed the little arrows to the right of the word "Dropbox" (and other sources for things to attach under the hamburger menu.)
I can't, I can't find these things you say? can you make a video and show us how it's done? This is very important, thank you
Allora l'unica possibilità per risolvere il problema è di fare Esporta o Condividi una copia del file da dentro l'app di dropbox e poi scegliere l'email di Email e si crea una nuova email con dentro il file allegato.
Quindi prima aprire l'app di Dropbox e poi fare esporta o condividi in gmail NON il contrario
Credo che non ci siano altri modi!!
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Then the only possibility to solve the problem is to Export or Share a copy of the file from within Dropbox and then choose the Email address and create a new email with the attached file inside.So first open the Dropbox app and then export or share to gmail NOT the other way around
I believe there are no other ways!!
Hi Antolepore,
Not true!
When you click the paper clip while composing a message, instead of immediately tapping on Dropbox as we used to, use the three horizontal lines in the top left corner sometimes called hamburger. That will open a list of all the places from which you can attach things and if you look down to find Dropbox do NOT tap on THE LABEL "Dropbox" there but on the ARROW just to the right of the word Dropbox. That gives you the ability to pick the folder in Dropbox from which you want to select your file and you can tap on it and it attaches normally. It's annoying that this integration has changed but this alternative is not much more inconvenient especially once you get used to it. This solution is explained elsewhere but I couldn't figure it out at first because I hadn't noticed the little arrows to the right of the word "Dropbox" (and other sources for things to attach under the hamburger menu.)
