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Forum Discussion
Page turner pedal no longer works on my iOS devices
My donner page turner suddenly stopped working in my iPad Pro. I purchased an IRig pedal and this doesn’t work either. I tried ot on my iPhone, it still doesn’t work. It works on apps other than Drop...
Hannah
Dropbox Staff
Dropbox StaffHey @Trevor147, thanks for reaching out to our Community.
How did you originally connect this device to your Dropbox?
Can you disconnect and re-connect it, to see if that helps?
Also, there's an older thread about a similar issue, which you can take a look at, in case there's some useful info there as well.
Let me know how it goes.
- Hi Hannah. Both pedals connect via blue tooth. The Donner pedal Just stopped working. Nothing cleared it, ie reloading or settings. That’s why I bought the Irig pedal. What’s interesting is the pedal doesn’t work on Dropbox on my iPhone either. Thank you for helping.
- Hannah
Thanks for the update, Trevor147.
Have you tried clearing out the Dropbox app's cache, to see if that helps?
You can do so, by tapping on "account", then on the gear icon and then on "clear cache".
- Hi Hannah, no I haven’t so thank you and I’ll try that. Il away playing for the next 10 days, I will do try the cache clear as soon as I’m back and will let you know how I get on. Many thanks - Trevor
- Hi Hannah, I’m home again, and working on Dropbox. I’ve cleared the Cache, still no good I’m afraid. Can you advise what the latest Dropbox update is please? It’s strange it was working and now isn’t. Thanks Trevor
