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Forum Discussion
Luc_W
7 years agoHelpful | Level 5
"Open with" option missing
I'm using the Dropbox app in a Pixelbook, and until today, I used to be able to open pdf files using Xodo Docs by clicking on the three vertical dots on the right of the file names. For some reason,...
- 7 years ago
Hi Luc_W,
While we figure out why the option went away, you should be still be able to Open With from the document Preview.
1) Tap/click on the PDF that you want to open with. (You should see a preview of the first page).
2) On the bottom you should see the Open With button that looks like this below:
Hope that helps in the meantime!
Rodrigo
- 7 years agoHello,We have decided to add the "Open With" action back to the action sheet from file browse screens, and then from the preview screens on Android. This will be included within the next couple stable releases of the Dropbox mobile app that should be available within the following few of weeks.Sorry for any inconvenience this caused.
Sanchez
Dropbox Staff
Hey Luc_W,
I’ve just updated my Android device to version 78.2 of our app, and indeed the open with option is missing, so there’s no need for you to troubleshoot any further on your Pixelbook. My colleagues have informed me that you’ve also submitted a support ticket, but I’ll see what I can find out about this too.
And yeah, this is a good way to get a hold of me :wink:
Cheers!
rodrigo_dbx
7 years agoDropbox Staff
Hi Luc_W,
While we figure out why the option went away, you should be still be able to Open With from the document Preview.
1) Tap/click on the PDF that you want to open with. (You should see a preview of the first page).
2) On the bottom you should see the Open With button that looks like this below:
Hope that helps in the meantime!
Rodrigo
- Luc_W7 years agoHelpful | Level 5
Thanks for this temporary fix, rodrigo_dbx!
- jay h.57 years agoHelpful | Level 6
I have the same problem running Dropbox on my android (Samsung) tablet. "Open with" is gone. Even though I set default applications for the device, Dropbox does not honor them. I also uninstalled and reinstalled Dropbox from the Play Store tonight. That had no effect. I also tried to reset defaults using my tablet settings, again with no effect. My dialog box looks exactly like that in the link shown in the initial message here.
- rodrigo_dbx7 years agoDropbox Staff
Hi Jay 5,
Sorry to hear that. Did you Open From from within the Document Preview as shown above? That should work.
Thanks,
Rodrigo
- Sanchez7 years agoDropbox StaffHey everyone,As we’ve mentioned earlier in this thread, our team is looking into the Open With option having gone missing from the ellipsis icon’s⋮options.In the meantime, you can use the alternate method for getting an Open With option (solution posted by our own rodrigo_dbx).
wrote:While we figure out why the option went away, you should be still be able to Open With from the document Preview.
1) Tap/click on the PDF that you want to open with. (You should see a preview of the first page).
2) On the bottom you should see the Open With button that looks like this below:
Thanks!- remigio7 years agoNew member | Level 2
Please, please guys, revert back this last awful change.
It used to be the coolest thing to open pdf documents with my favourite external app (xodo), edit, underline, highlight and then save the document automatically to dropbox to continue studying when in my computer but this new idea of having to export first, edit and then upload is as cool as that moron who uses a big mug and is the head of the FCC.
- greig2000uk7 years agoExplorer | Level 3
recents menu doesnt work properly now either
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