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Scott H.'s avatar
Scott H.
Collaborator | Level 9
6 years ago

"Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

Hey folks, When viewing dropbox files from the Safari browser (Safari v 13.0) I can no longer see the "Show in Finder" or 'Open in Word" / "Open in Adobe Acrobat" options for files.  I also have ...
desktop
Third Party Integrations
Scott H.'s avatar
Scott H.
Collaborator | Level 9

Hi Walter,

 

Thanks for your prompt reply and for your help. 

 

Confirming that I have followed your instructions by emptying the Caches in Safari, disabled all extensions and opened a private browsing window.

Unfortunately this produces the same results - "Show in Finder" and "Open in Word" not displayed. 

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for the swift response too Scott - it's much appreciated.

As I'd like to dig a little deeper -and perhaps bring this under the attention of our experts- I just sent you a brief message to your Dropbox associated email address.

At your earliest convenience, please take a look at your inbox and we'll take it from there.

Thanks so much for your cooperation!

  • Scott H.'s avatar
    Scott H.
    Collaborator | Level 9
    6 years ago

    Hi Walter,

     

    Thanks for your reply. I've responded directly to your email. I appreciate your help :)

    Thanks,

    Scott

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