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Forum Discussion

Chris956's avatar
Chris956
Explorer | Level 3
2 years ago

IPad App - Offline Excel files won’t open without internet connection

Hi there, when I click an offline excel (or any MS file) in the iPad Dropbox app, I get an error saying ‘Can’t open Excel’ and that I can view the preview of the file but not open/edit it. Is there...
Microsoft
Microsoft Office
Mobile
Tablet
Third Party Integrations
AL43's avatar
AL43
New member | Level 2
3 months ago

Did you find any resolution for this issue? String doesn’t show any…I have the same issue. Very frustrating. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Sorry to hear the same thing’s happening for you, AL43. 

     

    Can you attach a screenshot of what you see here? I’ll take a look for you.

  • Chris956's avatar
    Chris956
    Explorer | Level 3
    3 months ago
    No, I keep coming back and trying again, but no joy. If I find a solution I’ll post here.

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