You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

DavidJ1's avatar
DavidJ1
Explorer | Level 4
2 months ago

I'm seeing a weird exclamation mark next to Dropbox on Xmind on my iPad.

Hello, My Dropbox app on iPad is not syncing with my Windows 11 desktop. For example, when I open a mind mapping software that I use (Xmind) and try to open a mind map that I saved in Dropbox deskt...
desktop
iOS
Mobile
sync
Tablet
  • Jay's avatar
    Jay
    2 months ago

    Hi DavidJ1, have you tried reaching out to the developer of the Xmind app to see if they're able to provide assistance on this matter?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey DavidJ1, thanks for letting us know.

If you login to your account on dropbox.com, do you see the file in question?

Also, what do you see when you hover over that Dropbox icon in your system tray?

Let me know and we'll go from there.

DavidJ1's avatar
DavidJ1
Explorer | Level 4
2 months ago
  • Yes, it is in the correct in dropbox.com via Chrome browser.
  • Dropbox icon in system tray says "Dropbox -- Version number 212.4.5767 -- Up to Date"

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!