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Forum Discussion

DavidJ1's avatar
DavidJ1
Explorer | Level 4
5 days ago

I'm seeing a weird exclamation mark next to Dropbox on Xmind on my iPad.

Hello, My Dropbox app on iPad is not syncing with my Windows 11 desktop. For example, when I open a mind mapping software that I use (Xmind) and try to open a mind map that I saved in Dropbox deskt...
Desktop
iOS
Mobile
Sync
Tablet
  • Jay's avatar
    Jay
    6 hours ago

    Hi DavidJ1, have you tried reaching out to the developer of the Xmind app to see if they're able to provide assistance on this matter?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey DavidJ1, thanks for letting us know.

If you login to your account on dropbox.com, do you see the file in question?

Also, what do you see when you hover over that Dropbox icon in your system tray?

Let me know and we'll go from there.

DavidJ1's avatar
DavidJ1
Explorer | Level 4
15 hours ago
  • Yes, it is in the correct in dropbox.com via Chrome browser.
  • Dropbox icon in system tray says "Dropbox -- Version number 212.4.5767 -- Up to Date"

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