You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
brucekaiser
6 months agoExplorer | Level 4
How can I use Dropbox Backup to backup a folder located on my machine?
The Dropbox Backup overview says:
"Dropbox Backup lets you back up any file or folder on your computer or device to the cloud. ".
But the PC backup only allows specific folders to be selected.
...
Jay
6 months agoDropbox Staff
Hi brucekaiser, thanks for bringing this to our attention.
Currently, only specific system folders can be backed up to the site, namely those in the Home folder, as mentioned here.
It won't be possible to backup folders from any other location on your machine.
If you have any further queries, feel free to message back.
- buzalli6 months agoNew member | Level 2
What if the folder I want to backup is in another drive?
- brucekaiser6 months agoExplorer | Level 4
Thanks for the response. It seems to me that the team should drop the continued reference to "all the folders in the Home folder". The topic you referenced above, again says
- Select any folder within your computer’s home folder to back up, including subfolders. You’re no longer limited to folders like "Documents", "Desktop", and "Downloads"
But the dialog box shown specifically limits options to Desktop, Documents, Downloads, Music, Pictures, and Videos. I for one (and apparently others) have much more in our Home folder than these subdirectories (which may just be the default list). See part of my Home folder here.
Also, it refers to subfolders. I have not found a way to select a sub-folder rather than the main folder (for example: Pictures\Folder1). Am I misinterpreting this part as well?
Thanks for the attention. I like Dropbox Backup.
Bruce
- Nancy6 months agoDropbox Staff
Hi Bruce! If you’re only allowed to back up these specific folders, then you may not be using the updated version of Dropbox Backup just yet.
Can you please follow these steps and let me know what happens?
- brucekaiser6 months agoExplorer | Level 4
Hi Nancy. I followed your steps and it corrected the folder issue on one of my laptops. The "select folders" dialog box shows all folders under c:\users\bruce, except AppData and Dropbox, which was not surprising.
As a matter of record, I also have two USB External Drives. When they were set up, they also allowed all folders to be selected or not.
I have another issue with two PCs being backed up to the same account. I will open another discussion for this. Thanks.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!