We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Grahame3's avatar
Grahame3
New member | Level 2
2 years ago

How can I open files in Excel, not Excel for the web or GSheets?

I have just downloaed Dropbox and uploaded some files but my Excel files wont open in Excel but some weird version Excel for the web, which is awful or Google sheets, neither are any use to me. How c...
Google
Microsoft
Microsoft Office
Third Party Integrations
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Grahame3, thanks for bringing this to our attention.

 

Are you trying to edit the files directly on the Dropbox site, the mobile app, or your desktop machine?

 

This will help me to assist further!

  • Grahame31's avatar
    Grahame31
    Explorer | Level 4
    2 years ago

    Hi  Jay - I mostly use my desktop plus i pad and are so used to Excel I dont want anything else. I belong to the Silver surfers but I am not at all technically proficient. I find it very had when so many computer programs say how much you  can do but seldom tell us HOW to do all they claim. So I am comfortable with Excel, dont need or want anything else.

  • Grahame31's avatar
    Grahame31
    Explorer | Level 4
    2 years ago

    I'm not sure what you mean about editing in Dropbox - I open the file in Excel or Wod and theen edit it, save and close it.

    • Grahame31's avatar
      Grahame31
      Explorer | Level 4
      2 years ago

      I had to make another username  Graham31??

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        If you have to make a new username, then it means you have another Dropbox account under a different email address. 

         

        Are you opening the file in Excel or Word on the desktop or the mobile app, just to understand how it's opening?

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!