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dennisscheminske's avatar
dennisscheminske
New member | Level 2
2 years ago

File issues between ScanSnap and Dropbox

I attempted to connect through the Dropbox customer service chat, but it was not functioning.  Clicked the link and nothing happened. So I am seeking guidance here in the community.   I used to b...
Dropbox Plus
Error Messages
Third Party Integrations
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
dennisscheminske wrote:

I used to be able to scan documents from my ScanSnap scanner into Dropbox but I moved some files and now ScanSnap cannot find the Dropbox connection.

What files did you move and how did you move them? Be specific, please. Have you tried to create a ScanSnap folder in your Dropbox to see if that resolves the issue?

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