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Forum Discussion

elfnarsha's avatar
elfnarsha
New member | Level 2
2 years ago

Facebook login authority

My dropbox account was authorized by my facebook account and today i just found out that it has been deleted permanently. I lost my data and have no backups to recover. Perhaps anyone can help how do...
Account Access
Third Party Integrations
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey elfnarsha, sorry to hear about this.

 

Can you please let us know some additional information so that we can assist further?

 

Are you referring to the Facebook Data Process as outlined here perhaps? 

 

Also, did you try to log into your Dropbox account and you're getting an error? 

 

If so, I'd appreciate a screenshot, so that I can have a look too.

 

Thanks!

elfnarsha's avatar
elfnarsha
New member | Level 2
2 years ago
Hello, Mr./Mrs. Walter,
Yes, I've tried to log into my dropbox which is using my facebook account, but today i've found that i dont have access to log into it anymore.

How do i post a screenshot on this forum?
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    You can attach a screenshot through the camera (insert Photos) option within your reply's box elfnarsha 

     

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