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Forum Discussion

elfnarsha's avatar
elfnarsha
New member | Level 2
2 years ago

Facebook login authority

My dropbox account was authorized by my facebook account and today i just found out that it has been deleted permanently. I lost my data and have no backups to recover. Perhaps anyone can help how do i recover my account back?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey elfnarsha, sorry to hear about this.

     

    Can you please let us know some additional information so that we can assist further?

     

    Are you referring to the Facebook Data Process as outlined here perhaps? 

     

    Also, did you try to log into your Dropbox account and you're getting an error? 

     

    If so, I'd appreciate a screenshot, so that I can have a look too.

     

    Thanks!

    • elfnarsha's avatar
      elfnarsha
      New member | Level 2
      Hello, Mr./Mrs. Walter,
      Yes, I've tried to log into my dropbox which is using my facebook account, but today i've found that i dont have access to log into it anymore.

      How do i post a screenshot on this forum?
      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        You can attach a screenshot through the camera (insert Photos) option within your reply's box elfnarsha 

         

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