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Forum Discussion

chccmessage's avatar
chccmessage
Explorer | Level 3
3 years ago

Email to DropBox Apple Mail Support

I'm having a problem with a friend sending email attachments to DropBox when they use Apple Mail. The email attachments do not show up in my Email Attachments folder on my Windows DropBox app folder....
Apple
emails
FAQ
Third Party Integrations
upload
chccmessage's avatar
chccmessage
Explorer | Level 3
3 years ago

I have several friends that send me files as email attachments using Gmail. Many of the files show up in the Windows Desktop App folder, but occasionally some files do not show up. No bounce-back message is sent to the sender, so he or she has no indication that the attachment was not sent. I have to contact the sender to confirm that I have the files they intended to send. What is causing this and are others having this problem? Is the DropBox email server overloaded sometimes during the day? Is there a workaround to ensure the email attachments sent to me are in fact sent?

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