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Forum Discussion

itsjustme1's avatar
itsjustme1
Helpful | Level 6
4 years ago

Dropbox Passwords app does not send notifications to allow new device

Trying to log into my Dropbox passwords app….will not send notification to any device or computer to allow log in. Something glitched in their system the other day. Logged me out of all my account. I...
Dropbox Passwords
Web
liracha's avatar
liracha
Explorer | Level 3
2 months ago

Same problem. Any Dropbox Staff can help me?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey liracha - sorry to hear about this.

     

    Did you try any of the troubleshooting steps mentioned in this thread, like using another browser or clearing your browser's cache? 

    • liracha's avatar
      liracha
      Explorer | Level 3
      2 months ago

      Yes, I did, no results

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        I see, thanks for clarifying that for me liracha 

         

        I've just sent you an email to investigate, so please take a look at your inbox and we'll take it from there. 

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