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Forum Discussion
Dropbox Mac Finder Extension in Monterey 12.4 - incompatible with Google Drive, OneDrive, and others
I'm using both Dropbox and Google Drive for different folders on my Mac. If the finder extension for Google Drive is active, then then Dropbox finder extension fails and the cloud status icons on th...
Hannah :
I solved the problem.I performed a thorough uninstallation, deleting files and folders one by one, being very meticulous. Despite having uninstalled it and installed the current version, I discovered some remnants of the beta version.
Then I was asked to install Dropbox for macOS on File Provider.
After doing so, everything worked perfectly.
So, the issue was caused by a faulty uninstallation of the beta version.
Please, use this info to help others.
Edouard
Hannah
Dropbox Staff
Dropbox StaffHey Edouardd, would you mind giving us some more info on your issue?
Are you getting some kind of error message?
Is the Dropbox app crashing completely when the finder extension for Google Drive is active on your computer?
The problem we are talking about does not make the app crash, it makes the finder cloud status icons stop working.
Exactly
- Megan
Hi HAK3, you mentioned that you've reported this to our Support team. Can I ask if you have a ticket number reference, that I can have a look at?
Also, Edouardd, feel free to let me know the app's version, and syncing status. Thank you both!
App Version 163.3.5436
Sync Up To Date
