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Forum Discussion

sjmcroberts's avatar
sjmcroberts
Explorer | Level 3
4 months ago

Dropbox Fax caller ID mistaken. How can I change it?

I ported my number to Dropbox fax and just sent my first test fax to a colleague. Instead of the caller ID showing my fax number (with a local area code), her called ID showed a number with a 206 are...
Dropbox Sign
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey @sjmcroberts, I hope you're doing well!

 

I'm not entirely sure this is possible. 

 

However, I'd like to send your case to our specialized agents, just to see if they have anything more to offer. Would you mind if I send you an email, in order for us to have a closer look into this? 

 

Keep me posted!

  • sjmcroberts's avatar
    sjmcroberts
    Explorer | Level 3
    4 months ago
    Of course!
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      I just sent you an email, I'll be happy to see you there @sjmcroberts!

      • sjmcroberts's avatar
        sjmcroberts
        Explorer | Level 3
        4 months ago
        I’m sorry I don’t know what your most recent response means??

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