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tomassrnka's avatar
tomassrnka
Explorer | Level 3
2 years ago

Dropbox Dash won't start on mac os with "Sorry, it looks like something went wrong"

Hi,    i've been using Dropbox Dash (Command E) for years on Mac OS (latest stable version) and after certain update of Dash, I can't start it anymore. I've tried to download and reinstall, even ...
Dropbox Dash
Error Messages
tomassrnka's avatar
tomassrnka
Explorer | Level 3

Hi,

 

Thank you for the quick reply.

 

I'm running latest stable macos (13.6) and Dropbox Dash (2.54.0).

 

I can't get pass the welcome screen, so the Dropbox Dash version is taken via info screen (CMD+i) in Finder /Applications on Dropbox Dash app. If there is any other way how to get the version, please let me know.

 

Thank you!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

  • tomassrnka's avatar
    tomassrnka
    Explorer | Level 3
    2 years ago
    Hi,

    Sure, feel free to reach out directly. I will be happy to provide any logs or whatever you need to debug the issue.
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks, I've sent you an email, please could you reply to it when you get a chance!

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