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Forum Discussion
Clicking on a Word doc / Excel spreadsheet on the website opens a preview, and not the file
I have been using Dropbox for years, but in last week or so every time I click on a file name (Dropbox online) it only gives me a preview pan on the right of screen and I have do an additional step a...
Thanks for the screenshot! I think I may have understood what’s happening in this case.
When clicking on your Microsoft files at the All files tab, do you see something like a side preview on your screen?
If yes, please click on a small square button located above your files on the right side (it’s right next to the button that allows you to select the grid or list view), and choose to open your files in full screen, instead of quick view.
Does that help?
I’ve been a Dropbox user for ages, and I ran into the same issue recently. I think Dropbox did make some changes that impacted the one-click edit feature. I found a workaround that might help: when you have the preview panel open, try clicking the “Open” button at the top right corner of the preview. It should give you a dropdown with the option to open directly in Word Online or Excel Online, making the process a bit quicker.
On a side note, I once had a similar problem while doing a project using Excel. I stumbled upon a website called MyExcelOnline that had some great tips and tricks for using Excel more efficiently. It's a handy resource if you’re looking to learn more about Excel.
