You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
789
5 months agoHelpful | Level 6
I don't want to keep seeing a side-preview of my files, when clicking the ellipsis
Hello. Often, I just need to download a file (PDF, Word doc) from the list in a folder's view. I click the three dot expansion menu, and it pulls up the preview pane. This is clunky, slow, unexpected...
789
Helpful | Level 6
Thanks for the reply, Rich. I want files to open in quickview when I click the filename or container, but not when I click the three dot hotdog expansion menu.
Now that you mention it, clicking a file's selection box on the left pulls up a preview, too (unless you click two or more). Dropbox should nix that too.
Jay
5 months agoDropbox Staff
Hi 789, we appreciate the feedback on this matter.
We take all comments into consideration when improving the Dropbox site and services.
- 7893 months agoHelpful | Level 6
This seems to have been fixed. Thank you! I know it seems like a little thing but my experience is much smoother again.
- T_theresa_A3 months agoCommunity Manager
Hi 789 I'm really glad to hear that this has been updated and is working better for you 🤗 We'll share this feedback with the team so they can understand the impact this has for you.
But separately to that, I'd personally love to learn more about how you use Dropbox overall, if you have any interest in sharing? I'm really interested in people's workflows so I can find any helpful tips we can share with you or the internal teams! 😀- 7893 months agoHelpful | Level 6
Hi Theresa. I've made a couple posts on the forum describing my main workflow, but essentially the primary thing I use Dropbox for is uploading and downloading files. My team has many projects, often with poorly named files and folders due to multiple revisions (when it's not feasible for everyone to work from the same file and upload it with the same name for Dropbox's built-in revision history, though we do that sometimes, and because working from desktop applications is usually easier and more fully-featured than Office 365 online). So I'm usually going straight to "starred". I use Dropbox online and others use it from their integrated desktop file explorer, so we often have to be careful to not be in the same file at the same time because of syncing issues between desktop Word and Word for the web. Because of this it's also difficult to share the working link to files, and we usually copy/paste the file location and I use the search function to look for the file, because the URL includes the user's file directory (e.g. user1/company/project/file.docx whereas I'm 789/company/project/file.docx). I use the sharing link when I can, but it's unclear who has access sometimes, or if we forwarded the email with that link in the email chain if someone outside our org could accidentally be given access to that file. Or people who use Dropbox through desktop folders don't have an easy sharing link to begin with. I don't use automatic folders, or basically any other feature besides uploading/downloading, "open with Word on the web," and simply previewing files. I find Dropbox's search clunky and it often won't find what I want despite exact search terms. Or will give me files instead of the folder I need. All I need is screen real estate and zippy navigation. I see there's now an option to hide "suggested from activity", so that's good. Overall Dropbox is serviceable.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!