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Forum Discussion
'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , w...
Hi Everybody,
I've spoken with our Engineering team about this, who have confirmed that the 'Attach from Dropbox' option no longer being available is the result of an update to the Android OS and Gmail app, specifically Storage Access Framework. This means that the option to Attach from Dropbox will no longer be available.
As others have stated, to attach files, you will need to
I am trying to figure out your workaround, what's a hamburger? I am not tech savvy and getting more and more frustrated with this. I cannot attavh a file, mostly adobe pdf files from my dropbox into an email in gmail. I tested it by attaching a photo from dropbox and it works. I have uninstalled both dropbox and adobe and nothing has helped. I was going to head to the Verizon store and have them restore factory settings but based on the comments here it appears this is a dropbox/android issue. I have a motorola maybe 1.5 years old. I need to be able to use my phone for sending emails with attachments, time is of the essence in my business and work around using google drive is a pain in the butt.
The hamburger is the 3 lines in the upper corner. Not sure if you saw these directions:
From email on your phone click on attach/paperclip, click hamburg on top left, don't click Dropbox but instead plus sign to the right of icon, checkmark files you want to attach then checkmark at the top right.
From email on your phone click on attach/paperclip, click hamburg on top left, don't click Dropbox but instead plus sign to the right of icon, checkmark files you want to attach then checkmark at the top right.
