You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dpbrick's avatar
dpbrick
Explorer | Level 4
4 months ago

Add Dropbox as a place in Word option is checked but it still doesn't work.

I am using the Windows app in Windows 11. I have selected the option to add Dropbox as a save place in Microsoft Word, but it is no longer working. If I try to uncheck it, the app crashes.
Desktop
Microsoft
Microsoft Office
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey dpbrick, I hope you're doing well!

 

Would you mind clarifying when you first started noticing this behavior? Feel free to also give me a step-by-step of what you're doing on your end. 

 

Does this happen with all of your Word content? 

 

Let me know more!

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!