You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

llanquin's avatar
llanquin
Explorer | Level 3
10 days ago

Windows context menu and folder icons missing

Hi, I've been checking the community posts and almost everywhere online, done every registry change, multiple re installs and i still cant figure out how to bring back the context menu options nor th...
grdn's avatar
grdn
New member | Level 2
2 days ago

I have the same problem, I tried reinstalling to a new location and I cannot share any file or folder from inside the dropbox location.

I do get the "Transfer a copy..." option but only for single files (i.e. no more than one).

When clicking the dropbox icon in the tool bar, I noticed a "rocket" icon and a "1/3", so clicking I get this window: I tried to click the other two checkboxes but nothing changes.

Any idea?

I'm on Windows 10, OS and Dropbox updated to the latest version.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 days ago

    Thanks for letting us know about this, grdn.

    So, just to confirm, are the rest of those options there unclickable?

    Also, what do you see when you hover over your Dropbox icon?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!