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Forum Discussion
I don't see the "transfer a copy" option for non-Dropbox files on my Mac computer.
I've mostly been a Windows user, and use a MacBook for on the go. Lately I've been using MacOS a bit more and one thing I am missing from windows, is the ability to send any file (even ones that are not in your Dropbox) via Dropbox Transfer, by right clicking the file and then choosing "Transfer a copy..." or whatever it is on Windows.
Is that feature not available on mac? Or is there just something wrong with my finder context menu?
Thank you
- Nancy
Dropbox Staff
Hey SiLi! Welcome back to the Community.
To check this further, can you send me a screenshot of the context menu options you see when right-clicking on your files on your Windows machine and your Mac computer? It’ll be easier to compare this way and see what may be happening.
Other than that, I’d like to know the syncing status and app version of your Dropbox app on both devices.
Let me know when you’re ready.
CaraDBXDropbox Engineer
When you right click a file and open the context menu, can you try selecting "Share...", and then "Dropbox Transfer" from there?
