You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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andydbarker's avatar
andydbarker
Explorer | Level 3
8 months ago

Version 378.1.2 running on Android 9. The app will not launch. Thoughts?

Hi Version 378.1.2 running on Android 9, phone is an Honor Play COR-L29 The app will not launch... any ideas? Are others experiencing issues? Andy
  • Megan's avatar
    8 months ago

    Hi andydbarker, let's jump right into this! 

     

    It might sound trivial, but have you tried uninstalling the app temporarily? 

     

    Once you do that, please re-start your phone, and then install it again. If you notice the same behavior then, please let me know. 

     

    Thanks a bunch!