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andydbarker's avatar
andydbarker
Explorer | Level 3
7 months ago

Version 378.1.2 running on Android 9. The app will not launch. Thoughts?

Hi Version 378.1.2 running on Android 9, phone is an Honor Play COR-L29 The app will not launch... any ideas? Are others experiencing issues? Andy
  • Megan's avatar
    7 months ago

    Hi andydbarker, let's jump right into this! 

     

    It might sound trivial, but have you tried uninstalling the app temporarily? 

     

    Once you do that, please re-start your phone, and then install it again. If you notice the same behavior then, please let me know. 

     

    Thanks a bunch!

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