We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

nothanksm8's avatar
nothanksm8
Explorer | Level 4
12 months ago

Variant on the MacOS Monterey 12.7.1, missing finder extensions issue

Hi,  There's a fairly well-known issue on MacOS where the finder extensions don't show up on right-click. It's a major problem because on older Macs if you can't quickly bring a file to the local d...
Desktop
GUI
Mac
nothanksm8's avatar
nothanksm8
Explorer | Level 4

Thanks Jay,

 

No, no sync badges on folder/file icons, which DO appear on my other computer so I know what you mean:

 

 

Sync is working normally as shown below. This is right after the reinstall so it's resyncing everything:

 

 

 

Thanks,

James

 

 

 

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Thanks for the update, just to check, could you see if you've tried these steps to see if they help to bring back the icons?

  • nothanksm8's avatar
    nothanksm8
    Explorer | Level 4
    12 months ago

    Yes I've...

    1. Switched full-disk access on/off
    2. Signed the app out of/into my account 
    3. Full reinstall (for DB restart)
    4. Removed the folder from my favourites and re-added.
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Thanks for the update, nothanksm8.

       

      What's the syncing status of the app at the moment? Has it finished syncing?

       

      And if you hover over the Dropbox icon in your menu bar, which version do you see?

      • nothanksm8's avatar
        nothanksm8
        Explorer | Level 4
        12 months ago

        Sorry for the slow reply, here's what I see: 

         

         

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!