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Forum Discussion
URL to link account in Linux does not work
I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work. I can relaunch dropbox and it brin...
Hi all,
Thanks everyone who submitted tickets (and also the ones that helped here with info).
We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.
We can definitely look into it that for you if that's the case.
Thanks again!
Sam
The same problem on one of my laptops.
All of them are the same config (running Arch) and only one have this problem.
- Nancy
Dropbox Staff
Hey everyone!
Anyone who still has issues with this, please log a ticket with our support team via this page.
If, for any reason, you have trouble doing so, let me know here.
it's still NOT solved. Opening a ticket is NO solution. A solution would be the restoration of functionality as it was all the years before last week.
I am in the IT industry. I know how the Support team works. Asking customers to open ticket is the standard tactic to buy time and also to redirect customers' rage and energy to writing up error reports.
It helps nothing in solving the problem.
Do not waste my time by asking me the ultimate details of my hardware, software, config and procedures.
I am preparing to cancel my credit card auto payment to dropbox. There should be a few more months I can use the paid service. That should be good enough to let me download everything and to try out another provider, in case this "Invalid URL" bug is still not fixed when the time comes.
Nancy wrote:...
Anyone who still has issues with this, please log a ticket with our support team via this page.
...
Hi Nancy,
Did you try install the application? 🤔 If so, did it start work immediately? If so, you're lucky girl! 😉 Try unlink and relink anew (if needed multiple times); for sure will get to described situation.
Once there you can describe it (in support ticket if you want) much better. 🙋 Don't you agree?
I tried it with the support chat. That was not helpful at all. I won't waste more time on this.
Either the Dropbox programmers fix *their* error within days or we'll move on to another product.
