You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

muxxum's avatar
muxxum
Helpful | Level 5
2 years ago

URL to link account in Linux does not work

I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work.  I can relaunch dropbox and it brin...
Desktop
Install
Linux
Web
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi all,

     

    Thanks everyone who submitted tickets (and also the ones that helped here with info). 

     

    We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.

     

    We can definitely look into it that for you if that's the case. 

     

    Thanks again!

    Sam 

     

     

     

     

CY5's avatar
CY5
New member | Level 2

I am unable to link my new laptop running Ubuntu to my Dropbox account. The issue is not the number of devices - I am on a paid plan.

 

The error message is the following:

 

ErrorInvalid URL. Please check your client for a new one.
cathal's avatar
cathal
Explorer | Level 4
2 years ago

I am also a paying member and cannot install dropbox in a new laptop, if not solved I will move to another file sharing app.

  • pk14's avatar
    pk14
    New member | Level 2
    2 years ago

    same problem here. Since 2 days now. You should fix that asap. We are paying quite a lot for this service.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!