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Forum Discussion

jmshon's avatar
jmshon
Explorer | Level 4
4 years ago

Upgrade your browser to use Dropbox

I tried to log in to the promotion 20GB Dropbox by Dell but I received this message once I clicked right button on the dropbox icon on my Windows 10, which is as follows: Upgrade your browser to us...
Desktop
Error Messages
Promotions
Setting up the apps
mtr_549's avatar
mtr_549
Explorer | Level 4
4 years ago

Is there a fix for this in the works yet from the DB team? I have had this same issue trying to mount Dropbox to a Windows machine using Cloudmounter.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

    Hello people; thanks for flagging this with us!

     

    For anyone affected by this, may we reach out via email to have a further look internally? 

    • mtr_549's avatar
      mtr_549
      Explorer | Level 4
      4 years ago

      Walter, that would be great, thank you! I'm free to get in touch whenever you can.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        Sure thing mtr_549; you've got :envelope: 
    • nareshkumar's avatar
      nareshkumar
      New member | Level 2
      4 years ago

      Hi,

       

      I am getting the same error 409 Upgrade your browser to use Dropbox.

       

      Is there a solution for this?

       

      Regards,

      Naresh

    • cwbaugher's avatar
      cwbaugher
      New member | Level 2
      4 years ago

      Yes Please! I have updated Firefox and keep getting this error too.

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