We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ijensen8's avatar
ijensen8
Explorer | Level 4
2 years ago

unlinking dropbox from file explorer (windows 11) without deleting my account

Ahoi -   I want to unlink/delete DropBox from File Explorer (Windows 11) without changing my account. Your explanation is  short, sweet and to the point ... except that I can't follow it as righ...
Desktop
Uninstall
  • Jay's avatar
    Jay
    2 years ago

    The Dropbox desktop application creates the folder in Explorer. You can't install the app without having it do so.

     

    If you want to remove the folder, you need to uninstall the Dropbox desktop application completely. To use Dropbox from then on, you'll need to use the Dropbox site, or the Dropbox for S Mode app.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi ijensen8, thanks for contacting us!

 

Just for clarification, do you want to remove the Dropbox icon in Explorer entirely? 

 

Does this mean you want to uninstall the Dropbox desktop application?

 

This will help me to assist further!

  • ijensen8's avatar
    ijensen8
    Explorer | Level 4
    2 years ago

    Wow, that was quick!

    And, yes, all I want to do is remove the DropBox appearing in my File Explorer

    Thank you!

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Have you already uninstalled the Dropbox desktop application using these steps?

      • ijensen8's avatar
        ijensen8
        Explorer | Level 4
        2 years ago

        Hi Jay -

        Not yet, but I'll happily do so if I this doesn't delete the files in the cloud (which I share with some colleagues).

        And then reinstall DropBox and log on to my account - and it won't reinsert itself in File Explorer?

        Cheers --------IVan

         

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!