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Forum Discussion

TenaciousP23's avatar
TenaciousP23
Explorer | Level 3
2 years ago

Unable to update or install desktop app on Windows 10. Error 0x80070057

Hi   Dropbox on my Windows 10 desktop stopped syncing and required me to update the app.  When I tried I got the following error: 0x80070057.     I tried a full delete and registry deletes as per...
Desktop
Error Messages
Install
Setting up the apps
Windows
TenaciousP23's avatar
TenaciousP23
Explorer | Level 3

Hi

 

Thanks for your suggestion.  I've followed the instructions ans still get the same error.  Screenshot:

Any other things to try?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

In that case, can I send you an email in order for us to have a closer look into this TenaciousP23? 

  • TenaciousP23's avatar
    TenaciousP23
    Explorer | Level 3
    12 months ago

    Hello Megan

     

    Yes that would be helpful, thanks.  

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Hey TenaciousP23, happy 2024!

       

      I just sent you an email! I'll be happy to see you there! 

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