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CodesAreHonest's avatar
CodesAreHonest
New member | Level 2
4 years ago

Unable to start dropbox in Ubuntu 20.04

Hi, I am unable to start the dropbox in Ubuntu 20.04 with Headless Mode with the following errors. I had read through all the forums and documents to find out the solution in order to fix this error ...
Desktop
Linux
Setting up the apps
feria35's avatar
feria35
New member | Level 2

I have the same problem on Debian 10.

Traceback (most recent call last):
  File "dropbox/client/main.pyc", line 5397, in _setup_root_for_account
AssertionError: fresh link yet no preferences

I have tried many things :

* export variables like LC_ALL="fr_FR.UTF-8", LANGUAGE='fr_FR.UTF-8', HOME="/path/to"

* remove the folder  .dropbox

but nothing works !

petardo's avatar
petardo
Explorer | Level 3
4 years ago

Same here, Debian 10

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hey there CodesAreHonest, feria35 & petardo, thanks for posting on our Community and sorry to hear you're having issues with this. 

    If you've ensured that your devices are meeting the minimum requirements as outlined here, you could try a clean, advanced reinstall at this point. 

    I hope this helps!
    • petardo's avatar
      petardo
      Explorer | Level 3
      4 years ago

      Thanks, for reply.

      1. "minimum requirements" not met since it says Ubuntu and two of us have Debian which is not exactly the same.
        However most programs are compatible on those systems.
      2. The "advanced reinstall" link you provided is not relevant to headless installation
    • feria35's avatar
      feria35
      New member | Level 2
      4 years ago
      @Walter, yes on a fresh and clean reinstall of Debian 10, I did exactly the method you described (for Dropbox client).
      I reinstalled several times my debian but each time, I got this error.
      Could you try by yourself ?

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