You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Graeme T.1
2 years agoCollaborator | Level 9
Ubuntu linux repository failure
I'm updating Dropbox through apt on Ubuntu 22.04, and run my usual command for updating all my packages. This time, I received the following error message: E: The repository 'http://linux.dropb...
- 2 years ago
It works now, but I am not sure why. The following are steps:
* The original not-working configuration are URL: https://linux.dropbox.com/debian, suite: sid.
* I change URL to https://linux.dropbox.com/ubuntu, and suite to disco, and run `apt update` to test if the problem is in debian repository only. It works.
* I change URL to https://linux.dropbox.com/debian, and suite to bookworm, and run `apt update` to test if the problem is in sid suite only. It works.
* I rollback all configuration (URL: https://linux.dropbox.com/debian, suite: sid), and run `apt update`. It works.
I guess maybe some broken configuration is fixed when running `apt update` with new configuration.
Walter
Dropbox Staff
Hey Graeme T.1, sorry to hear about this.
Can you please clarify if you tried updating the app by downloading and installing the latest version from this page?
If you did and still get an error or you notice an issue with the desktop app not working, please let us know.
Thanks!
Graeme T.1
2 years agoCollaborator | Level 9
I installed it using the download from the website, which added the entry to the sources list. It's been continually updated (automatically) without needing this line
- Hannah2 years agoDropbox Staff
Hey Graeme T.1, thanks for the update here and sorry for the delay in our response.
May we reach out to you via email, so we can investigate further?
- matte902 years agoExplorer | Level 4
Hi there,
I'm facing the same issue here. It seems the keyring for Dropbox is expired!? In the past I followed the instruction at this link, but now with the March update it seems to not be working anymore... Let me know whether is an issue form Dropbox side, thanks
Matteo
- BenDBX2 years agoCommunity Manager
Hello and thanks for reporting these issues,
Graeme T.1 the repository issue was fixed last week. You should be able to update without receiving this error message.
matte90 Our engineering team says that this is a warning message that shouldn't cause a block. They are currently investigating why this is happening. In the meantime, it would help us if you could tell us what OS you are using and the specific error message you're receiving.
Regards,
Ben
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!