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Forum Discussion
There's a red indicator on the Dropbox icon in the system tray, what is this?
Hello --- it looks like there is a number one (1) in a red dot on the dropbox icon in the system tray -- what is this and what does it mean? Thanks
hello --- that for the info --- I thought that was the case, but why would the indicator just appear on only one of my computers? --- I have that one turned off now, will check it the next time I start it up ---- Thanks again
I see a red indicator and my clicks on the icon don't work. Tried restarting as well. So I have no idea how to check notifications when nothing happens when I click on the icon (both clicks don't work)
I have the same problem. Big red box on the icon on my windows desktop. No number, just a red box. "Open dropbox in system tray doesn't work (don't know that it ever has) and I don't see anyway to figure out this is and if it's something I care about. Files seem to be syncing, but it's not like I've gone through every single file to see if it is there. HELP!!
Uninstalling and re-installing dropbox worked for me. Unfortunately, this is not a good solution.
Having a free account with dropbox does not work anymore, you get zero support, unfortunately. I wish they had a affordable 100 GB plan.
- Daphne
Dropbox Staff
Hey peeps, just jumping in here!
Would you mind sending me a screenshot of the icon that you're referring to cindy t.3?
Also, can you clarify what you're referring to when you say that the Dropbox icon in the system tray doesn't work? Does nothing open or do you not see the relevant info that you're looking for?
If you get this icon again sandeeppatil, please do let me know and we can have a look into this further to see what we can do without needing to reinstall the desktop app.
Keep me posted!
