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Forum Discussion
Frank P E.
5 years agoHelpful | Level 7
There's a red indicator on the Dropbox icon in the system tray, what is this?
Hello --- it looks like there is a number one (1) in a red dot on the dropbox icon in the system tray -- what is this and what does it mean? Thanks
Elixir
Star | Level 19
It could be a notification. Click the Dropobx icon > Go to Notifications tab > Mark it as read.
Frank P E.
5 years agoHelpful | Level 7
hello --- that for the info --- I thought that was the case, but why would the indicator just appear on only one of my computers? --- I have that one turned off now, will check it the next time I start it up ---- Thanks again
- sandeeppatil5 years agoExplorer | Level 4
I see a red indicator and my clicks on the icon don't work. Tried restarting as well. So I have no idea how to check notifications when nothing happens when I click on the icon (both clicks don't work)
- cindy t.35 years agoCollaborator | Level 9
I have the same problem. Big red box on the icon on my windows desktop. No number, just a red box. "Open dropbox in system tray doesn't work (don't know that it ever has) and I don't see anyway to figure out this is and if it's something I care about. Files seem to be syncing, but it's not like I've gone through every single file to see if it is there. HELP!!
- sandeeppatil5 years agoExplorer | Level 4
Uninstalling and re-installing dropbox worked for me. Unfortunately, this is not a good solution.
Having a free account with dropbox does not work anymore, you get zero support, unfortunately. I wish they had a affordable 100 GB plan.
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