You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Gail_P22's avatar
Gail_P22
New member | Level 2
7 years ago

There was a problem completing this request

I'm unable to do anything with DropBox - browser page keeps loading the error message "There was a problem completing this request."  In reading through community postings with the same problem, I ha...
  • Gail_P22's avatar
    Gail_P22
    7 years ago

    OK, I was finally able to make DropBox work with Firefox (v. 61.0.1).  I started Firefox in Safe Mode, then went to Library > History > Clear History > Clear Everything.  Then restarted FF in regular mode, and was then able to access my DropBox account.  Hope this helps someone out.  :)

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!