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Forum Discussion
The pen icon for using the Apple Pencil is inactive within the mobile Paper app, any ideas?
Hi, I have iPad pro 10.5 & pencil (1st gen). The pen icon is always inactive in the app.
Hello! Thank you for this feature! 👍
It seems I have the same issue as @mkabischev. I can see the icon but it's always disabled.
iPad 11 iOS 13.3 / Apple Pencil 2
Thanks!
- Walter
Dropbox Staff
Hi ugRoss - happy 2020 and thanks for using Paper!
As a first step, could you re-install the mobile Paper app on the affected iPad and let me know if you're still getting the same result?
Let me know when you get the chance and we'll take it from there.
As of May 13, 2020, the icon is still inactive. I don't see Dropbox pouring some love for the Apple Pencil :( For me, it's a dealbreaker between using Apple Notes and Dropbox Paper. And yes, I reinstalled the app on my iPad. It still doesn't allow me to use my Apple Pencil.
