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Forum Discussion
Syncing icons are missing on Sequoia OSX, why?
Hello, I have a problem with system icons on Finder.
I can't see them.
Any tips?
Jay
Dropbox Staff
Dropbox StaffHi eferrariph, before we go any further, could we check the exact version of Mac OS you're running, and the Dropbox desktop application?
Could you also click the Dropbox icon in the menu bar and let us know the current status on the bottom left?
I have the same problem. There is no sync icons on my folder. are missing on Sequoia 15.1, and the version of Dropbox is v211.4.6008.
I already restarted finder, and restart Dropbox application, and restarted computer... Does not work...
- Megan
Hey amaury_b, sorry to hear about that!
Could you confirm the location of the Dropbox folder on your machine? Also, when did this start happening on your end?
A screenshot showing the Dropbox folder without any sync icons would also help.
This will help me to assist further!
When did it start : I'm a new user (I used to use Dropbox before)
The screenshot and location :
- Megan
Hey amaury_b, I see, interesting.
As a last step, can you try to perform an advanced reinstall using these steps?
If this doesn't work, let me know.
