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Forum Discussion

jkahne's avatar
jkahne
Explorer | Level 4
4 years ago

Slow sync on Mac M1

Hi,

Switched to a MacBook with the M1 (Big Sur 11.4, Dropbox V126.4.4618).  I am experiencing extremely slow sync rates. 

I've tried:

 - Rebooting the machine

 - Rebooting the router

 - un/reinstalling dropbox

Still taking days to sync file - basically it's in a perpetual sync mode.  It no longer shows how many files, or estimated time - just "Syncing"

WiFi transfer rates at 5 - 8.5kbs

I can't track down the offending files.  I'll find a folder with the blue sync symbol, but no file in the folder has the symbol.

I'm open to advice!

JK

 

  • Hi jkahne, Welcome to the Dropbox Community! 

    This could be caused due to some permissions settings that block Dropbox. 

    Could you try out the steps provided in my reply here

    I'd love to hear how this works out for you. Let me know.
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    Hi jkahne, Welcome to the Dropbox Community! 

    This could be caused due to some permissions settings that block Dropbox. 

    Could you try out the steps provided in my reply here

    I'd love to hear how this works out for you. Let me know.
    • jkahne's avatar
      jkahne
      Explorer | Level 4

      Lori,

       

      That seems to have done the trick - it took both hard link and permissions, but once I did that and restarted DB it finished syncing up 155 files and quit.

      Thanks for the solution - I'll have to remember that one.

       

      Regards

      JK

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        That'a awesome to hear jkahne

        Don't hesitate to get back to us if anything comes up.
    • jkahne's avatar
      jkahne
      Explorer | Level 4

      Lori

      I thought that the advice had done the trick.  Then this happened.

       

      I uploaded a 30G .zip file.  It went into the DB folder quickly - only about 20mins to upload.  Then DB started "Syncing" and 48hrs later still reporting 2 more days required to sync. 

       

      I'd upload a screen grab but I can't see how in a reply

       

      Help!? 🙂

      JK

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        I hope you enjoyed your weekend jkahne

        I am just reaching out to ask if the app's status remains in the same state you mentioned in your previous reply. 

        Let me know.
    • muneeb31's avatar
      muneeb31
      New member | Level 2

      Amazing, it worked for me too. Life-saving.  😍

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