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jkahne's avatar
jkahne
Explorer | Level 4
4 years ago
Solved

Slow sync on Mac M1

Hi, Switched to a MacBook with the M1 (Big Sur 11.4, Dropbox V126.4.4618).  I am experiencing extremely slow sync rates.  I've tried:  - Rebooting the machine  - Rebooting the router  - un/reins...
desktop
Dropbox Basic
Setting up the apps
sync
Windows
  • Jay's avatar
    Jay
    5 years ago

    Hi Diana28, thanks for posting today.

    Shared links can have edit privileges for Google Docs and Microsoft files. 

    The image you have there is for an Excel file, which is why there's a link to allow users to edit the file itself. 

    Any other file would not have this permission, so team folders can't be edited the same way, you'd need to share it directly with people on your team in order for them to add it to their Dropbox account and then be able to edit it.

    If you need any more details, feel free to message back!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hi jkahne, Welcome to the Dropbox Community! 

This could be caused due to some permissions settings that block Dropbox. 

Could you try out the steps provided in my reply here? 

I'd love to hear how this works out for you. Let me know.
jkahne's avatar
jkahne
Explorer | Level 4
4 years ago

Lori,

 

That seems to have done the trick - it took both hard link and permissions, but once I did that and restarted DB it finished syncing up 155 files and quit.

Thanks for the solution - I'll have to remember that one.

 

Regards

JK

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    That'a awesome to hear jkahne! 

    Don't hesitate to get back to us if anything comes up.

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Hi,

Switched to a MacBook with the M1 (Big Sur 11.4, Dropbox V126.4.4618).  I am experiencing extremely slow sync rates. 

I've tried:

 - Rebooting the machine

 - Rebooting the router

 - un/reinstalling dropbox

Still taking days to sync file - basically it's in a perpetual sync mode.  It no longer shows how many files, or estimated time - just \"Syncing\"

WiFi transfer rates at 5 - 8.5kbs

I can't track down the offending files.  I'll find a folder with the blue sync symbol, but no file in the folder has the symbol.

I'm open to advice!

JK

 

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Lori,

 

That seems to have done the trick - it took both hard link and permissions, but once I did that and restarted DB it finished syncing up 155 files and quit.

Thanks for the solution - I'll have to remember that one.

 

Regards

JK

","body@stringLength":"287","rawBody":"

Lori,

 

That seems to have done the trick - it took both hard link and permissions, but once I did that and restarted DB it finished syncing up 155 files and quit.

Thanks for the solution - I'll have to remember that one.

 

Regards

JK

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\n
\nThis could be caused due to some permissions settings that block Dropbox. 
\n
\nCould you try out the steps provided in my reply here? 
\n
\nI'd love to hear how this works out for you. Let me know.","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2021-07-14T12:29:06.289-07:00","lastPublishTime":"2021-07-14T12:29:06.289-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":6840},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:532924/message:532998","readOnly":true,"editFrozen":false,"body@stringLength":"637","rawBody":"Hi , Welcome to the Dropbox Community! 
\n
\nThis could be caused due to some permissions settings that block Dropbox. 
\n
\nCould you try out the steps provided in my reply here? 
\n
\nI'd love to hear how this works out for you. Let me know.","customFields":[],"repliesCount":9},"ModerationData:moderation_data:533000":{"__typename":"ModerationData","id":"moderation_data:533000","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"Revision:revision:533000_1":{"__typename":"Revision","id":"revision:533000_1","lastEditTime":"2021-07-14T12:48:48.387-07:00"},"QueryVariables:ReplyList:message:533000:1":{"__typename":"QueryVariables","id":"ReplyList:message:533000:1","value":{"id":"message:533000","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1744039679000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1744039679000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. 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\n
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