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Forum Discussion

Vol4Ever's avatar
Vol4Ever
Explorer | Level 4
2 years ago

S_L_O_W startup since latest update (171.3.6099)

Don't turn PC off much but when I do, Dropbox is taking forever to start.  No files have changed or anything (and there's only about 450-500 total . . . so it's not the issue of having too many files...
Desktop
Dropbox Basic
Setting up the apps
  • Rich's avatar
    Rich
    2 years ago
    Vol4Ever wrote:

    I use Avira Security's free version, currently rev 1.1.85.4.

    Temporarily disable it and see if there's any difference in the startup time for Dropbox.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Vol4Ever, thanks for bringing this to our attention.

 

Do you have any antivirus or security software that could be slowing down the startup of the Dropbox desktop application?

 

The same could apply to any app which monitors files or folders on your machine.

 

This will help me to assist further!

  • Vol4Ever's avatar
    Vol4Ever
    Explorer | Level 4
    2 years ago

    I use Avira Security's free version, currently rev 1.1.85.4.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 years ago
      Vol4Ever wrote:

      I use Avira Security's free version, currently rev 1.1.85.4.

      Temporarily disable it and see if there's any difference in the startup time for Dropbox.

      • Vol4Ever's avatar
        Vol4Ever
        Explorer | Level 4
        2 years ago

        Rich Jay 

         

        Thanks guys.  I have no idea why there would be a Dropbox/AV conflict as I also have OneDrive that works fine.  But adding the Dropbox folder to Avira's exclude list sure enough fixed it!  Appreciate the assistance.

         

        ~Vol

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