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Forum Discussion
Renaming files: windows re-selects entire filename when other files resync
Found a reproducible annoyance in Windows 10 with Dropbox. I often cycle through a lot of folders using the tab key to rename them one at a time, and this produces an issue where, as soon as the Drop...
- Hey AntennaMan!
Thanks for following up with us!
It looks like this is not a Dropbox specific issue, and it's appearing with other cloud programs as well.
Now, it'd be wise to note, that since this isn't an issue caused by Dropbox or pertaining just to us, we're not able to provide a precise solution.
I'd definitely suggest checking in with Microsoft about this, as well just to make sure you've exhausted all options and to also let them know about this.
Give me a nudge if you have any other questions!
Daphne
Dropbox Staff
Dropbox StaffHey there everyone, thank you so much for your ongoing updates here!
Our team have been looking into this and would like to do a little further investigation and need some additional examples to help with this.
I've just sent a brief email to each of you here, if you have the time then please check your inbox for my message and we can go from there.
alexonskiPGC, I could see that you already have an open communication with our team regarding this so I've just passed along your comments there.
Thank you so much for your patience, let me know if you have any questions!
Further update from Dropbox support is that there is no ETA for a fix, quoting from their update on my support request below:
Sep 17, 2020, 11:38 PM PDT:
Currently, the Engineering team are unable to provide an exact timeframe as to when the file renaming issue will be fixed. For the moment, the workaround is to pause syncing and then rename the files.
We'll make sure to let you know once an update becomes available.
So glad I discovered this thread, been having this issue as well ( Windows 10, Dropbox v106.4.368 ). For what it's worth, it seems to only happen when the file is newly placed or renamed in dropbox - just within the last few seconds. At least now I know what's happening and have a simple enough work-around to help ease the frustration. Hope this helps other folks out.
Also having this issue. Hope a fix can be implemented as soon as possible.
Very inconvenient to have dropbox turned off all the time :(
This thread was opened over four years ago, and the problem persists with Dropbox personnel improperly pointing fingers towards Microsoft as indicated elsewhere in this thread.
I threw in the towel, and migrated my cloud storage over to OneDrive, completely removing the Dropbox desktop app from my Windows 10 PC. Others have noted that OneDrive experiences similar problems, but does it still happen when Dropbox is not installed? Not for me!
With the Dropbox desktop app completely removed from Windows 10 PC, the problem complained of at length in this thread as well as other significant sync/performance/CPU usage issues I was experiencing with both Dropbox and OneDrive are now COMPLETELY GONE. It is now quite clear to me that the Dropbox desktop app causes significant performance problems that affect not only Dropbox, but OneDrive as well. These problems are particularly apparent on lower performance CPUs, and Dropbox personnel are apparently not capable of resolving these issues.
Good luck to the rest of you who keep the Dropbox desktop app installed on a Windows PC. I'm done.
FWIW this issue seems to have stopped in the last couple of weeks/months.
Have cautiously retested when it DIDN'T happen and can confirm I haven't been caught out by this bug for a while now.
- Great
