You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Nousmedis
3 years agoHelpful | Level 6
Recent Dropbox - Mac 12.3 Monterey support
The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but...
- 2 years agoHi everyone,We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.Thank you.
sphen
Collaborator | Level 8
smart syncing works in apple apps from what has been mentioned and what i have seen. so if you primarily open files from within finder etc it should work fine and download the file before opening. if you try to interact with a non-local file within a 3rd party app the app will throw an error until you tell the finder to sync that file locally. depending on how your users work all this may be fine.
in the case i am thinking of we have adobe creative users using dropbox with smart sync. opening a file is fine but there are several linked files within these adobe files. all links are usually broken in 12.3+ because adobe cant access them/trigger them to sync locally. the user must manually find the linked files and sync them locally and them refresh from within the adobe app.
either way if you administer or help these users i would 100% say you should upgrade to 12.4 to see what behavior you notice.
REK1
3 years agoHelpful | Level 6
sphen, thanks! It sounds like we are using it in a similar way: multiple editors on a single Indesign file in our case, for the most part. The re-linking of files doesn't concern us so much, because we have a couple of folks whose jobs it is to package files for press, and they double-check all links at that stage anyway. But what I am concerned about is what I'm hearing about having to download a file to work on it and then re-upload it. Doesn't this create a new copy of a file each time? That's what we are trying to avoid. We have staff scattered throughout the US, Europe and Asia, and the last complication we can deal with is multiple copies of a file.
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