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Forum Discussion
MacOS Sonoma: Can't see the Dropbox menu bar to open the GUI
I have no Dropbox menu icon (running macOS Sonoma 14.6.1 on an Apple M1 Pro).
Dropbox is syncing.
So following the advice here https://help.dropbox.com/installs/system-tray-menu-bar
(No...
Hi @mjbright, thanks for bringing this to our attention.
Do you have a lot of icons on your menu bar, which could be hiding the Dropbox icon?
Could you try quitting other apps to see if the Dropbox icon appears there?
Keep me updated with any progress!
Jay
Dropbox Staff
Dropbox StaffHi @mjbright, thanks for bringing this to our attention.
Do you have a lot of icons on your menu bar, which could be hiding the Dropbox icon?
Could you try quitting other apps to see if the Dropbox icon appears there?
Keep me updated with any progress!
Thanks, indeed that fixed the issue.
I must add - it would be really nice if Dropbox provided some other way of opening the GUI on macOS.
... and of course it would be so nice if macOS had a (much) better way of managing the menu bar
I'm having the same issue on a 2023 MacBook Pro running Sonoma 14.6.1. I thought the same thing, but have deleted all optional icons and still no Dropbox icon. I've trashed both the app and my user data twice. When downloading and reinstalling Dropbox I get a message that states the account is linked and is missing the user data. I've relinked and everything comes back - but still no icon.
- Hannah
Thanks for bringing this to our attention, medmagic.
Can you try our advanced reinstall steps, to see if they help?
